ORDER PROCEDURES
How to order?
You can place an order by clicking the "Add to Cart" button under each product. You can accumulate your orders in your shopping cart, change their quantity, or cancel some of them. The products in your cart do not mean a definite order. Your purchasing process starts after you click the "COMPLETE SHOPPING" button in your cart.
Order invoicing
Your invoice will be sent with your order based on your delivery address. VAT is included in the list prices and invoicing is also done including VAT.
When will my order reach me?
The purchases you make through the site are delivered to the contracted cargo company within 5 business days. After being delivered to the cargo company, your products are delivered to you within 5 business days for domestic deliveries.
Address Information
Please write your address information as clearly as possible so that your order reaches you as quickly as possible. If the address you provided during the membership process and the address you want your order to be delivered to are different, pay attention to this point when filling out the order form.
PAYMENT TRANSACTIONS
Payment by Credit Card
In payments made by credit card, your card information remains only between you and the Bank. "Nurtuğra Moda" cannot see or record your credit card information at any stage of the transactions. The entire transaction is made between you and the relevant bank.
Payment at the Door
There is "Payment at the Door" for domestic orders. In purchases made with payment at the door, the cargo company charges a TL collection fee for collection. The maximum amount for payment at the door orders is 5,000 TL.
DELIVERY TRANSACTIONS
The products you order are carefully checked by our online store team, then carefully packaged, and delivered to our contracted cargo company "YURTİÇİ KARGO" to be sent to the delivery address you specified in your order within 5 business days at the latest.
If you experience a delay in the delivery of your order, you can contact the “Nurtuğra Moda Customer Services” team by calling +90 532 408 28 44 or sending an e-mail to [email protected]. Thank you for choosing our Nurtuğra Moda ONLINE STORE for your shopping.
Shipping Information
SHIPPING is FREE for all your purchases of 1000 TL and above from our pinarsems.com.tr online store.
If you choose "cash on delivery" as the payment method in your order from our online store, an additional fee of 20 TL will be reflected in the basket amount of your shopping as "cash on delivery service fee".
The products you buy from our online store are delivered to you via YURTİÇİ CARGO.
Domestic Delivery Times
The purchase you make from our online store will be delivered to the contracted cargo company within 5 business days at the latest. Your order delivered to cargo will be delivered to the delivery address you specified in the order within 5 business days.